Shipping policy

Shipping Policy

Orders are typically processed within 1-2 business days and are shipped via USPS. You will receive an email confirmation with tracking information once it is available. We are unable to refund shipping costs for carrier delays. Thanks for your understanding!

Shipping costs on orders returned to us for any reason other than an error on Daddy’s Cocktail Syrups will be the customer’s responsibility. This includes refused deliveries, bad addresses, or other related issues where delivery does not occur. Please make sure that you double check the shipping address you provide to us at time of checkout in order to prevent shipping delays.

If we have confirmed that you provided us with a correct shipping address and tracking information lists your package as “delivered”, your order is considered completed. If you do not physically have your package, please contact your local postal facility and provide them with your tracking information so they can help locate your package. We are not responsible for mail theft that may have occurred.

Damaged or Incorrect Packages

We do our best to ensure every package is packed with care. If your order was damaged in shipment or if a mistake was made in the packing of your order, please contact us as soon as possible and provide a photo of the breakage or incorrect product sent. We can ship out replacement product(s) or provide a refund for the broken item.

Delivery Time

Delivery delays caused by the carrier can occasionally occur. In the event of a delay taking place while your package is in transit, please contact the carrier, with the tracking information provided.

Local Pickup

We now offer a local pick up option available! Upon checkout, select PICK UP under the Delivery option. Please note this is a production space, not a store-front. We are located at 4831 NE Fremont Street, Suite 5 (in back on the building). Text this number to let us know you are on your way 503-850-8341.

Pick up times are Monday - Friday 10am-4pm.